Only when Stravers Luxury Shoes VOF has approved a customers order and shipped that order his/her creditcard will be billed for the order amount plus shipping costs. In addition to Ogone information, the name, website or other indentifiers of Stravers Luxury Shoes VOF will appear on your creditcard statement for your reference

Delivery

0. Products are delivered a.s.a.p. after accepting the order/payment, but always before the 30th day after accepting the order/payment (time depending of country). Damage during transport is for risk client, it is impossible for us to check this, in particular in foreign countries. If Stravers Luxury Shoes VOF can not deliver the articles in this 30 days the client has the right to cancel the order and Stravers Luxury Shoes VOF will pay back the full amount the client paid.

Returning

0. The client has the right to return goods a.s.a.p. and always before the 8th day after delivery by Stravers Luxury Shoes VOF.
0. Stravers Luxury Shoes VOF, can agree with the client to send an other article or size or return the money to the client.
0. Stravers Luxury Shoes VOF will (after acceptation and checking of the goods returned by client) ship changed articles or will return client’s money a.s.a.p. and always before the 30th day after acceptation date.
0. Stravers Luxury Shoes VOF will not return money or change articles to the client when articles are used or damaged and/or not in the same condition when they were shipped.
0. Stravers Luxury Shoes VOF will not refund costs made by client for sending articles back.
0. Special offers have no guarantee
0. Guarantee on products, delivered by Stravers Luxury Shoes is 3 months after day of buying and by normal use. Stravers Luxury Shoes VOF. give no guarantee when the damage is owe to incorrect use, careless use or natural wear. Also she has to see the product and receipt first before she can judge if product is qualified for guarantee.
0. Prices are included VAT.

0. Returning of goods only by normal post with receipt, so Stravers Luxury Shoes VOF can check them, payments by delivery will not be accepted by Stravers Luxury Shoes VOF.

Proclaims

0. Must be send to Stravers Luxury Shoes VOF.
0. Stravers Luxury Shoes VOF has the right to repair the goods in an acceptable time.
0. If the proclaim is about a construction fault (of the factory) that can be repaired, Stravers Luxury Shoes VOF has the right to repair the involved goods. If the article is beyond repair the client gets a new article or Stravers Luxury shoes VOF will refund client’s money.
0. Decisions of proclaims are made by Stravers Luxury Shoes VOF and/or by the producer of the articles concerned.The client will be informed a.s.a.p. of decisions of her/his proclaim but always before the 30th day after acceptation by Stravers Luxury Shoes VOF.
0. Prices, terms and conditions on the site of Stravers Luxury Shoes VOF, can be different from their shops.

0. Proclaims, changing and or using of the guarantee for the products delivered by Stravers Luxury Shoes VOF can only accepted when the invoice of buying is showed.

Specials

0. Prices, specials and offers on our website may differ from the prices and offers in the shop. If you want to be sure you are buying a product and getting the special price, it would be best to buy the products online.

Should you wish to conduct an exchange, refund or return any good or service purchased by Stravers Luxury Shoes VOF, or if you have any question regarding such a good or service, please contact us.